Privacy Policy

Green Heating & Air Inc.
Effective Date: February 27, 2025

Green Heating & Air Inc. ("we," "our," "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit https://greenheatingandair.pro (the "Website") or use our services.

1. Information We Collect

• Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and any other details provided when requesting our services.
• Billing Information: Payment details necessary for processing transactions.
• Technical Data: IP address, browser type, operating system, and usage data collected through cookies or similar tracking technologies.
• Communication Data: Messages, inquiries, and feedback sent to us.

2. How We Use Your Information

We collect and use personal information for the following purposes:

• To provide, operate, and maintain our HVAC services.
• To communicate with you regarding service requests, promotions, and updates.
• To process transactions and provide invoices.
• To improve our Website, services, and customer experience.
• To comply with legal obligations and enforce our policies.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share it under the following circumstances:

• Service Providers: With third-party vendors who assist in service delivery, payment processing, or marketing (bound by confidentiality agreements).
• Legal Requirements: When required by law, court order, or to protect our rights and business operations.
• Business Transfers: In case of mergers, acquisitions, or asset sales where user information may be transferred.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

5. Security Measures

We implement appropriate security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we encourage users to take precautions when sharing personal information online.

6. Your Rights and Choices

As an Ontario resident, you have the right to:

• Access, update, or delete your personal information (subject to legal limitations).
• Withdraw consent for marketing communications.
• Request information about data collection and usage. To exercise these rights, contact us at info@greenheatingandair.ca.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

9. Children’s Privacy

Our services are not directed at individuals under 18, and we do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Green Heating & Air Inc.
info@greenheatingandair.ca
(416) 627-7724

By using our Website and services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.